Privacy and cookies
This page explains what this website collects and what it does not. The Marimba Wave, The Music Studio, Practice Time and JLS Music Producer programs are separate: they run on your own computer and are built not to send your data anywhere.
Who is responsible
JLS Music (Pty) Ltd. For any question about your information, email sales@jlsmusic.co.za.
What the website collects
| What | Why | When |
|---|---|---|
| Visit counts from Google Analytics: pages viewed, the link you came from (for example a LinkedIn post), your rough area, device and browser type, and whether you pressed Download, Buy or Email. | To see which pages and posts bring teachers here, and to improve the site. | Only if you press Accept on the banner. It uses cookies named _ga and _ga_ followed by an ID. |
| Fonts loaded from Google Fonts. | So the site looks the way it should. | When a page loads. Google receives your IP address, as it does for any file it serves. |
| Server records kept by our web host, Netlify (for example your IP address and the page requested). | To deliver the site and keep it secure. | Every visit. |
| Your email address, and which of teacher, school leader, player, marimba contractor or other you choose to tell us, entered in the box that opens when you press Download the demo. We also keep the time you ticked the box and the wording you agreed to. | To start your demo download, and to email you news about Marimba Wave and other JLS Music resources, because you ticked the box. | Only when you press Download the demo in that box. It is kept for our site host, Netlify, until you ask us to delete it. Your browser also remembers, on your device only, that you have signed up, so it does not ask again. |
| Your name, your email address, and your studio or school and role if you choose to tell us, entered in the box that opens when you press Download for Windows on the Music Studio page. We also keep the time you sent it and the wording you agreed to. | To start your demo download, to count how many people try the demo, to email you news about The Music Studio because you ticked the box, and to send you the launch discount if you are one of the first five. | Only when you press Download in that box. It is kept by our site host, Netlify, until you ask us to delete it. Your browser also remembers, on your device only, that you have signed up, so it does not ask again. |
| What you type into the Curriculum Packs order form: the pack and licence you choose, your name, your school, studio or church, your email address and any note. We also keep the time you accepted the licence terms and the version you accepted, and whether you ticked the box for news. | To send you an invoice if you choose to pay that way, deliver your pack and keep a record of your licence. We email you news about new packs only if you ticked that box. | Only when you send the form. It is kept for our site host, Netlify, and in our email, for as long as your licence needs a record or until you ask us to delete it. |
| When you buy online (Curriculum Packs, Marimba Wave, The Music Studio, Practice Time or JLS Music Producer): your name, email address, the name on the licence, what you bought, a 15% code if you used one, the time you accepted the terms and the version you accepted, whether you ticked the box for news, and the activation code we issue. Your card details are typed on the payment company's secure page; we never see or keep them. | To take your payment, deliver your download and activation code, send them to you by email, and keep a record of your licence. | Only when you buy. It is kept for our site host, Netlify, for as long as your licence needs a record or until you ask us to delete it. |
| On the "May we keep in touch?" page (for non-profit music programmes we have asked once by email): your organisation, your name, your role if you give it, your email address, your yes or no, and the time you answered. | To keep a record of your answer as POPIA requires, and, only if you said yes, to email your organisation news about JLS Music's teaching resources. | Only when you send the form. It is kept for our site host, Netlify, and in our own list for as long as you are happy to hear from us, and a "no" is kept so that we never contact you again. |
| In the feedback box under a free tool: what you write, what it is about if you choose, your email address only if you give it, which tool you were on, and the time you sent it. | To learn how the tools work in real classrooms and what to add next, and, only if you gave your email, to reply to you. | Only when you press Send. It is kept by our site host, Netlify, until we have read it and no longer need it; we do not add your email to any mailing list. |
| What you write in an email to us. | To reply to you. | Only when you choose to send it. |
You can stop our emails at any time by replying to one with the word Unsubscribe, or by emailing sales@jlsmusic.co.za. We will remove your address.
We do not sell your information, and we do not use it for advertising profiles. We do not ask for or see your name through Google Analytics.
Your choice
You can say no and still use every part of the site. If you accept and change your mind, press the button below. It switches counting off and removes the Google Analytics cookies from this site.
Where your information goes
Google Analytics and Google Fonts are run by Google, and Netlify is a hosting company. Card payments are handled by Yoco, a South African payment company, and order emails are sent through an email delivery service. The demo downloads (Marimba Wave, The Music Studio and Practice Time) come from GitHub, a file-hosting service, which sees your IP address when you download. Their servers may be outside South Africa. Each handles information under its own terms.
Your rights
You may ask us what we hold about you, ask us to correct or delete it, or object to how we use it. Email us and we will reply. If you are not satisfied, you may complain to the Information Regulator of South Africa at inforegulator.org.za.